Frequently Asked Questions

I've posted my ad but I can't find it on Salone Goo. Why?

At first, don't worry! If you've faced such a situation, we recommend:

1. Wait a bit while your ad is under review. It's quite possible that our moderators are checking your advert and it will appear in search results within a few hours.
2. Check your inbox. You will receive a notification when your advert goes live. If there is something you should edit, we'll specify that as well.

Important! If you make some changes to your advert, it will go for review again. It won't be shown in search results while we're checking it.

To check the statuses of all your ads or make edits to them, sign in to your Salone Goo account and click on "My Adverts".

How can I sell on Salone Goo?

Post your ads on Salone Goo effortlessly by following the steps below:

1. Sign in to your profile on Salone Goo;

2. Click on the button "Sell" or just click here;

3. Complete all the information. Choose a proper category, upload the photos of your item, and write a clear title with a detailed description of what you're selling. After that, enter a fair price and double-check the information you've entered;

4. If everything looks fine, click on the "Post Ad" button;

As soon as you're done with all these steps, your ad goes for a review. We check it to ensure that it's in line with our rules and that all the information is correct. Once your advert is live, you will receive a notification email. If there's something wrong, we'll specify all the edits you should make.

That's all you need to do! Welcome to our great Salone Goo Fam!

P.S. We also suggest you watch a short video guide for a better understanding 👇

Posting rules

Add a precise title for each advert;

Make sure you add a brief and clear description without any false information;

Every advert should contain unique images taken by you without any contact information or watermarks;

Make sure you choose an appropriate category. Be attentive to selecting categories for jobs and CVs. Employers should choose 'Jobs" category for posting vacancies, while job seekers should choose 'Seeking Work CVs". If you mention the wrong category, we may reject your ad;

The prices of your items must correspond to the actual prices of similar products;

Indicate correct contact details so that your potential customers can reach you easily. Try to respond to all the incoming calls or call back your customers once it's possible;

All posted products and services must be located in Nigeria;

All items and products must be legally permitted (you can check the list of prohibited items here);

Publish all items for sale separately. There is a rule: “1 ad = 1 item”;

Create different adverts. If the ads are identical, we consider them duplicates and may reject them.

What happens after I click on "Post ad"?

After you fill in all the fields and click on "Post ad", your ad goes for review. We check it carefully to ensure that it's in line with our rules and that all the fields are filled out correctly.

1. You'll get a notification email when your ad is active. If something is wrong, we'll notify you about that and specify everything you should edit.
2. As soon as your ad passes the review, it goes live on the platform. Before that moment, Slaone Goo users won't be able to see it in search results.
3. You can always manage your ads by signing in to your Salone Goo account and clicking on "My Adverts".
4. Even if your ad is live you can still edit it if needed. Please note that if you make some changes to your ad, it'll go for review again. It won't be shown in search results while we're checking it.  
5. You can also close or delete your ad any time you want. You just have to click on the "Close" button placed under the ad or click on the cross placed in the top right corner of the ad. Be sure to close your ads when your goods are sold. Buyers will appreciate that a lot ;)
6. Avoid publishing ads with the same content. They will be considered duplicates and won’t go live on the platform.