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Best deals are safe deals

Unfortunately, we can't be there at all the stages of your communication with sellers, but we can share tips that will help you protect yourself from unpleasant situations

General safety tips

How do I respond to instances of fraud?

If you believe you have experienced fraud, preserve relevant information such as the listing page, messages, payment records, and other communications. Report the incident to the appropriate local law enforcement authorities when necessary. Togo Goo may assist law enforcement with valid requests relating to an investigation.

In what cases is it worth suspecting?

Togo Goo works to reduce fraudulent and misleading listings, but suspicious content may still appear. If a listing seems suspicious, report the listing and include its ID or URL along with relevant details. Be cautious when listing text and images do not match, when an offer seems too good to be true, or when someone pressures you to send money before you can verify the item or seller.

Tips for securing your account

Protect your Togo Goo account with a strong, unique password that you do not use for your email account or other online services. Never share your password or verification codes with anyone. If you believe your account credentials may have been compromised, change your password promptly and contact Togo Goo Support if you need assistance.

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